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Title: Contextual Issues in Groupware Applications for Educational Support Groups
Authors: Luna García, Huizilopoztli
Mendoza González, Ricardo
Rodríguez Martínez, Laura C.
Rodríguez Díaz, Mario Alberto
Lara Cisneros, Guadalupe
Ordaz García, Carlos R.
Mercado Pérez, Sandra
López Orozco, Alejandro U.
Issue Date: 1-Jun-2017
Publisher: IGI GLOBAL
Abstract: The objective of this chapter was to identify a set of contextual issues in groupware applications used by educational support groups. The analysis was performed through a Needfindings study where 20 active members of three Mexican federal educational-support groups called USAER were recruited. The analysis considered both users and functional vantage point. The participants (from one USAER) provided feedback and insights from their daily activities related to communication with others and resources access helping to define and understand users' scenarios. This information was classified and distilled as design ideas in low fidelity prototypes constructed by participants themselves under guidance from authors. Finally, prototypes were evaluated by the members of the other two USAER group providing their perception as expert users. The study derived in a set of particular contextual issues that directly influence interactions in group applications. These findings could be take into account by designers as a reliable starting point for well-designed User Interfaces for groupware.
ISSN: 978-1522-5261-62
Other Identifiers: info:eu-repo/semantics/publishedVersion
Appears in Collections:*Documentos Académicos*-- M. en Ciencias del Proc. de la Info.

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